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We employ a common sense approach to refunds and returns.
We are only happy when you are happy which is why we have a 'No Quibble Money Back Guarantee' returns policy, if you are not entirely satisfied with your purchase/s then, depending on the method of despatch, you either send the item back to us or we will collect it from you at no additional charge. Alternatively you may choose a different item as a replacement for the unwanted initial purchase.
Please note that items being returned must be unopened and unused, in 'as new' condition. If your item has been opened it cannot be returned for a refund.
There are some items that cannot be returned for a refund if unwanted, these items are the range of Professional TV Stands that are designed for exhibitions / conferences and offices.
Can I cancel my order?
Once you have completed your order and received your goods you are entitled to advise us of your wish to return, or have collected, the item you have purchased, within 7 working days beginning the day after delivery of your goods.
You must retain the original packaging and the item must be returned to us in 'as new' condition.
What if my item is faulty?
If the item you have purchased is faulty, or develops a fault within its guarantee period, then we will be happy to either replace or refund according to your request.
All our products carry a minimum 12month guarantee. Please feel to contact us if you have any queries or concerns By Phone
0845 130 9498 (Local Rate)
0151 423 0794
07843 317 104 (Duty Director available 24/7) By Email
help@av4all.co.uk Our Address
Compubuyz Ltd (t/a Av4all)
14 Everite Road Industrial Estate
Westgate
Widnes
WA8 8RA
UK
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